The IT Project Manager creates and maintains information technology (IT) project plans utilizing the most appropriate software life-cycle methodology for each project. Through their partnership with clients (internal and external) the IT Project Manager communicates objectives and milestone dates with the IT team, determines resource allocation and coordinates delivery of development and production releases to meet quality assurance standards. The IT Project Manager assists the technical team in design, development, and in creating testing plans and efforts.
Manage all aspects of project management, including managing cost, time and scope to ensure successful delivery and customer satisfaction
Apply quality project management expertise to manage multiple, concurrent IT related projects
Drive all activities in the entire project life-cycle for all IT projects
Collaborate with internal departments to meet external client needs
Perform analysis of the projects to determine the requirements while partnering with business sponsors to ensure all parties have mutual understanding of project scope
Continuously monitor the project life-cycle and provide input to the business sponsors on trends and recommendations for future IT projects
Proactively assess business needs, propose systems ideas and lead approved systems projects defining detailed requirements to deliver solutions
Study business functions, gather information, collect, and evaluate requirements to then prepare technical reports and presentations to summarize business objectives, business case analysis, IT capability, and financial considerations
Create, analyze, and validate detailed functional specifications and translate specs into agile user stores
Define elements of design, data migration rules, business rules, and other deliverables
Actively communicate with all departments involved in the IT project
Manage, lead and mentor the IT team
Proactively offer technology solution ideas aligned with the business strategy
Ensure all existing business systems and solutions are adequately supported; when problems arise, own the problem, and see it through to satisfactory resolution. When warranted, perform root cause analysis and pursue preventive measures
Stay abreast of business strategy and proactively offer technology solution ideas in support of the business strategy
Anticipate IT industry future directions and relate them to current and future business needs
Ensure proper documentation of requirements and projects completed by the IT team
Other duties as assigned
Bachelor's Degree in Business Administration or Computer Science and/or equivalent work experience
Minimum of 5 years managing IT projects
Strong leadership and mentoring skills required
Proven experience capturing requirements, writing documentation and directly managing software development
Extensive knowledge and expertise in Project Management methodologies, processes and tools required:
Waterfall and Agile (and a hybrid construct of the two)
Prior management, supervisory or team lead experience required
Strong analytical and organizational skills required
Strong oral and written communication skills required
Outstanding track record of successful delivery required
Knowledge of the following programming languages preferred; we use:
C#.Net (2010) and ASP.NET MVC
Ability to talk or hear, both in person and by telephone
Good visual acuity
Repetitively feel and operate standard office equipment
Capable of lifting up to 25 pounds
May occasionally work near moving equipment, airborne fumes, and prolonged noise
Must be able to perform work at a computer terminal for 6-8 hours, and function in an environment with interruptions
Technical Expertise – The ability to demonstrate depth of knowledge and skill in a technical area.
Diagnostic Information Gathering – The ability to identify the information needed to clarify a situation, seek that information from appropriate sources, and use skillful questioning to draw out the information, when others are reluctant to disclose it.
Analytical Thinking – The ability to tackle a problem by using a logical, systematic, sequential approach.
Thoroughness – Ensuring that one's own and others' work and information are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled.
Attention to Communication – The ability to ensure that information is passed on to others who should be kept informed.
Customer Orientation – The ability to demonstrate concern for satisfying one's external and/or internal customers.
Managing Change – The ability to demonstrate support for innovation and for organizational changes needed to improve the organization's effectiveness; initiating, sponsoring, and implementing organizational change; helping others to successfully manage organizational change.
Stress Management – The ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility or provocation.
Core Competencies (F.L.I.I.P.)
Flexibility – Maintains effectiveness when experiencing major changes in work responsibilities or environment and adjusts effectively to work within new structures, processes, requirements or cultures. Remains flexible in spite of adversity. Embraces change.
Leadership – Facilitates a positive and productive team oriented environment. Provides open communication/feedback within the team. Builds collaboration to maintain productive teams. Treats people with honesty and respect. Maintains positive relationships with employees at all levels. Uses appropriate interpersonal styles to establish effective relationships with clients, vendors and internal partners. Interacts with others in a way that promotes openness and trust and gives them confidence in one's intentions.
Innovation – Identifies and accomplishes challenging objectives or personal goals. Works effectively with others to achieve goals. Looks for and takes advantage of opportunities. Maintains a high level of interest, enthusiasm and personal performance. Takes steps to improve processes and find better solutions. Champions quality work and proactively takes steps to correct errors or improve overall products/solutions. Drives continuous improvement. Demonstrates a willingness to change approach based on feedback.
Integrity – Supports and upholds the organization's standards and values. Demonstrates honesty, reliability and professionalism. Maintains the highest ethical standards.
Passion – Provides excellent customer service to internal clients, partners, vendors and teams. Responds promptly, professionally, effectively, and efficiently. Recognizes sense of urgency in responding to needs. Follows up to ensure requests, needs, and commitments are met consistently.
This discount card program is NOT insurance, not intended to replace insurance, and does not meet the minimum creditable coverage requirements under the Affordable Care Act or Massachusetts M.G.L. c. 111M and 956 CRM 5.00. It contains a 30-day cancellation period, provides discounts only at the offices of contracted health care providers, and each member is obligated to pay the discounted medical charges in full at the point of service. For a complete list of disclosures, please click here. | Limitations, Exclusions and Exceptions | Discount Plan Organization: New Benefits, Ltd., Attn: Compliance Department, PO Box 803475, Dallas, TX 75380-3475.