The Human Resources Generalist originates and leads human resources practices and objectives that provide an employee-oriented, high performance culture emphasizing flexibility, leadership, integrity, innovation, and passion with a goal for ongoing development of a superior workforce. The HR Generalist carries out responsibilities in the following functional areas: employee relations, benefits, compensation, organizational & departmental development and employment selection. The HR Generalist should support the Human Resources Manager in a way that allows them to maximize their time spent on strategic HR and business issues.
Recommend and assist with the development of performance management initiatives and procedures
Facilitate HR Roundtable and other forums for employee feedback
Prepare and distribute employee communication (letters and email notifications)
Address employee relations issues, such as harassment allegations, work-complaints, or other employee concerns (i.e. FMLA, workers compensation and corrective action)
Provide information regarding policies to employees and managers as requested
Collaborate with VP, Human Resources and Training to design and implement employee recognition and reward initiatives
Identify opportunities to enhance the company's existing culture to keep employees excited and engaged
Conduct exit interviews and ensure that necessary employment termination paperwork is completed
Maintain department SOP's including payroll and general department guidelines
Confer with management to develop or implement personnel policies as needed
Interpret and explain human resources policies, procedures, laws, standards and regulations
Benefits & Payroll Administration
Administer and explain benefits (Discount and Major Medical) to employees, including serving as a liaison to the carriers
Manage COBRA administration and tracking for terminated employees
Accurately process semi-monthly payroll for New Benefits Manage employee changes in the payroll system including personal data, job data, and salary information
Audit payroll and benefit vendors annually and make change recommendations when necessary. Be the primary contact for all procedures during a transition of payroll vendor
Develop or implement recruiting strategies to meet current or anticipated staffing needs by frequently meeting with hiring managers
Review applications/resumes; interview job applicants; evaluate applicant skills and make recommendations regarding their qualifications
Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, culture and promotion opportunities
Conduct a job analysis annually and maintain job descriptions
Ensure personal ongoing development to maintain the knowledge and skills necessary to complete the job
Assist with needs analysis to develop and facilitate company-wide training initiatives
Analyze employment-related data and prepare required reports as requested
Maintain employee files and records
Other duties as assigned
Core Competencies (F.L.I.I.P.)
Flexibility – Maintains effectiveness when experiencing major changes in work responsibilities or environment and adjusts effectively to work within new structures, processes, requirements or cultures. Remains flexible in spite of adversity. Embraces change.
Leadership – Facilitates a positive and productive team oriented environment. Provides open communication/feedback within the team. Builds collaboration to maintain productive teams. Treats people with honesty and respect. Maintains positive relationships with employees at all levels. Uses appropriate interpersonal styles to establish effective relationships with clients, vendors and internal partners. Interacts with others in a way that promotes openness and trust and gives them confidence in one's intentions.
Innovation – Identifies and accomplishes challenging objectives or personal goals. Works effectively with others to achieve goals. Looks for and takes advantage of opportunities. Maintains a high level of interest, enthusiasm and personal performance. Takes steps to improve processes and find better solutions. Champions quality work and proactively takes steps to correct errors or improve overall products/solutions. Drives continuous improvement. Demonstrates a willingness to change approach based on feedback.
Integrity – Supports and upholds the organization's standards and values. Demonstrates honesty, reliability and professionalism. Maintains the highest ethical standards.
Passion – Provides excellent customer service to internal clients, partners, vendors and teams. Responds promptly, professionally, effectively, and efficiently. Recognizes sense of urgency in responding to needs. Follows up to ensure requests, needs, and commitments are met consistently.
Education and Experience:
Bachelors Degree Required
A minimum of 5 Years Experience in Human Resources
A minimum of 2 years experience with payroll processing is required
Recruiting experience is required
Required Knowledge, Skills, and Abilities:
Be passionate about Human Resources
Knowledge of benefit administration and employment law is required
Ability to independently use logical thinking and sound reasoning to make effective decisions
Excellent written/verbal skills
Outgoing, proactive, and enthusiastic attitude
Ability to work under pressure and assimilate large quantities of information quickly without sacrificing quality and detail
Strong follow-through skills
Require minimal supervision
Dress, appearance and behavior to reflect the organization's culture
Ability to work cooperatively with other team members by effectively integrating personal skills with those of others in accomplishing organizational goals
Extraordinary time management and organizational skills
Resilience to effectively handle problems and accept constructive criticism
Proven track record of dependability through tenure with previous employers or internal positions.
Demonstrated proficiency in MS Office including Outlook, Excel, and Word
PHR or other HR certifications preferred
Job Specific Competencies:
Visual Ideation/Creativity– the use of the imagination or original ideas, especially in the production of an artistic work
Technical Expertise – The ability to demonstrate depth of knowledge and skill in a technical area.
Fostering Teamwork – As a team member, the ability and desire to work cooperatively with others on a team; as a team leader, the ability to demonstrate interest, skill, and success in getting groups to learn to work together.
Attention to Communication – The ability to ensure that information is passed on to others who should be kept informed.
Customer Orientation – The ability to demonstrate concern for satisfying one's external and/or internal customers.
Thoroughness – Ensuring that one's own and others' work and information are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled.
Diagnostic Information Gathering – The ability to identify the information needed to clarify a situation, seek that information from appropriate sources, and use skillful questioning to draw out the information, when others are reluctant to disclose it.
Stress Management – The ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility or provocation.
Physical Demands and Environment:
Repetitively feel and operate standard office equipment
Requires sitting for extended periods of time; working at a computer 6-8 hours daily
May sometimes have to lift objects weighing less than 25 pounds; may include reams of paper, small mail bins or stacks of mail
Requires both talking and hearing both in person and by phone; may answer calls from external departments, as well as being able to speak directly with co-workers
Often requires repetitive tasks for extended periods of time; processing monthly reports and entering group payments into Tracking
Requires seeing details at a close range; when verifying data entered into Tracking
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This discount card program is NOT insurance, not intended to replace insurance, and does not meet the minimum creditable coverage requirements under the Affordable Care Act or Massachusetts M.G.L. c. 111M and 956 CRM 5.00. It contains a 30-day cancellation period, provides discounts only at the offices of contracted health care providers, and each member is obligated to pay the discounted medical charges in full at the point of service. For a complete list of disclosures, please click here. | Limitations, Exclusions and Exceptions | Discount Plan Organization: New Benefits, Ltd., Attn: Compliance Department, PO Box 803475, Dallas, TX 75380-3475.