Compass Navigator

Alight Navigator

Healthcare Navigation

Health benefits can be confusing, medical costs are rising, and finding the right care solutions can be frustrating and time consuming. Alight simplifies the healthcare experience. A dedicated team of highly trained Health Pros:
  • Help members understand insurance benefits
  • Provide guidance related to plan selection
  • Explain care options
  • Review medical bills and resolve errors
  • Assist with scheduling appointments
  • Help with issues related to dental and vision benefits
  • Respond to most requests by the next business day
  • Have passed rigorous credentialing and completed extensive training

Price Transparency

In-network healthcare prices can vary by 300% or more, and online physician ratings and reviews aren’t always accurate. Alight provides tools to help members lower their healthcare costs and make better healthcare decisions. Members can:
  • Find highly rated doctors, dentists, and eye care professionals in their area who meet their personal preferences and healthcare needs
  • Get price comparisons before receiving procedures and care
  • Compare medication prices and help lower the cost of prescription


Alight will never share protected health information (PHI) with your employer. Alight does not provide medical advice or replace your doctor. Alight is unable to assist during medical emergencies. Alight provides unbiased recommendations and is not affiliated with anyone that we recommend.


What Members Say


This program is NOT insurance coverage, not intended to replace insurance, and does not meet the minimum creditable coverage requirements under the Affordable Care Act or Massachusetts M.G.L. c. 111M and 956 CRM 5.00. It contains a 30-day cancellation period, provides discounts only at the offices of contracted health care providers, and each member is obligated to pay the discounted medical charges in full at the point of service. For a complete list of disclosures, click here. Discount Plan Organization: New Benefits, Ltd., Attn: Compliance Department, PO Box 803475, Dallas, TX 75380-3475.